Communication Policy

EAS Communication and Decision-Making Process

Communication, trust, and effective decision-making are the foundation of a successful school. It is imperative that we are respectful toward all members of our school community as we work together on behalf of all EAS students. At EAS, staff, parents, and students work hard to maintain a positive communication process so that we can discuss ideas and address issues and concerns in an open and timely manner.

This process is designed to ensure a consistent avenue of communication for all members of the EAS community. Individual parents and students have direct access to the teachers and principal of EAS. Concerns are communicated directly to the appropriate person and information is clarified at its source.

When parents have a concern about their child’s academic progress or social adjustment to school, the first step is to email or call the teacher(s) involved. A follow up to this initial contact may be a conference that includes parents, teachers, and the student.

Conferences with teachers can be initiated by parents, students, or teachers. Our goal is that every conference has a positive outcome for the student involved. To arrange for a conference, contact our office manager. Specify which teacher(s) you would like to have in attendance. Unless otherwise arranged, students are expected to be involved in the conference.

Steps in the Communication Process

  1. Determine whether your question, suggestion, or concern is general (school-related) or specific to your child.
  2. If general (e.g., curriculum, school or district policies, programs, events), address your question to the Office Manager.
  3. If specific to your child, your question or concern can be addressed by: (a) Subject area teacher, (b) Advisory teacher, (c) Lead Teacher. If uncertain about who can address your question or concern, contact the Office Manager for assistance.
  4. If your question, concern, or issue needs further attention, please contact the Lead Teacher first. If necessary, the matter may be further escalated to the Principal.

Our policy is to respond to your e-mails and/or phone calls within 48 hours. Emergencies and sensitive issues are addressed immediately.

Suggestions and ideas for the various programs at EAS are always welcome and should be addressed with the Lead Teacher or other members of the EAS staff who will examine the suggestions and respond in a timely manner to the initiating parent(s) or student(s).